Timer doesn’t work
I got this from my kids for my birthday, and upon putting it batteries it didn’t work. I exchanged it for another one from Walmart. The clerk failed to return it properly by loading it onto a gift card, thinking he made an error, attempting to load it onto another gift card, and giving me the second card which wasn’t activated. I didn’t tell my kids that their gift for me was basically stolen. I then bought another one without telling my kids so that they wouldn’t be upset that I no longer had their gift…and the new one is defective as well. Very upset with this product.
Exploding Kittens
Hi Shaun,
We're so sorry to hear about your experience, especially since this was a thoughtful gift for your kids. That sounds incredibly frustrating, and we truly understand how upsetting this must be for you. I've shared this with our Customer Service team, and they will be reaching out to assist you as soon as possible. Please know that we appreciate your patience, and we’re here to help in any way we can. Thank you!